Facilities managers are task-oriented professionals. When the C-suite needs a job to get done the right way — on time and at a manageable cost — you are the go-to pro in most operations.
These “big job” responsibilities require so much of your time and attention, however, the daily duties may be neglected or ignored. You just can’t do everything by yourself…
Running a 24/7 facility effectively requires a mastery of soft skills that can give you the help you need to succeed.
In addition to being a master of multiple disciplines, according to the International Facility Management Association (IFMA), being a facility manager means ensuring the functionality of the built environment by integrating place, process, technology and people.
You’ll need assistance to manage those places, processes and technology, and a motivated, helpful team can help you do just that.
Heard This Too Many Times?
If you’ve heard this soft skills mantra from us once too often and still need to be convinced about its worth, we urge you to take a deeper look inward at the current state of your facilities management career.
This soft skills disconnect was the topic of a recent blog post on Managing The Built Environment, written by Michel Theriault, who oversees a program advisory committee (PAC) that reviews a Canadian college’s course offerings for its facilities management program.
The major concerns voiced at a recent PAC meeting Theriault conducted mirror some of the same topics we’ve discussed previously in this space.
- Poor communication skills
- An inability to influence peers or C-suite executives
- No knowledge of change management
The only technical gap cited — a lack of understanding about the workings of building systems at a high level — was just as glaring.
If you feel your skills are lacking and you need help, consider joining one of IFMA’s regional chapters throughout the country. Tapping into their community can help you network with like-minded peers in your area.
Once you’re a member, you may find a mentor who can help you set short- and long-range professional goals and monitor your progress as a facilities manager.
For assistance with your facilities management skill set in your operation, contact Vanguard Resources.