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Categorized: Professionalism

close up focus on call center headset device  headset VOIP system with telephone answer machine technology at operation office desk for hotline telemarketing and network operator concept

Categorized: Professionalism

Meeting table/desk top view, businessman talking about business plan, progress report for business work, financial report, status, tablet, coffee, on the table, discussing with colleague at office

Define Success of Next Project with a Well-Written SOW

March 20, 2019


A Scope of Work (SOW) is a formal agreement between a service provider and the customer. It specifies all the criteria of a contract, detailing exactly what is expected of the vendor, and giving direction and purpose to every facet …

Categorized: Professionalism

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Categorized: Professionalism

Back view business woman raising hand for asking speaker for question and answer concept in meeting room for seminar

Wrong thinking may lead to the right solution

February 6, 2019


At Vanguard Resources, we’re just as interested in the “manager” portion of the Facility Manager title as we are in the “facility” part. One thing any manager has to deal with at some point in their job is to come …

Categorized: Professionalism

Mechanical Tomato shaped kitchen timer for cooking, studying and working.

Time Management, Part One: The Pomodoro Technique

September 12, 2018


This is part one in an ongoing series about time management.   We’ve all had days where we felt we didn’t accomplish as much as we should have. Here’s one proven method for getting more done. It’s called the Pomodoro …

Categorized: Professionalism

Corporate business team and manager in a meeting, close up

On management: Be the last one to speak

May 9, 2018


A facility manager’s job is about more than just managing a facility—it’s also about managing your employees as a leader. Author Simon Sinek recently gave an inspiring talk about how to solicit the best ideas, and the concept is simple: …

Categorized: Professionalism

Tired man working on his mobile phone at night

Curb your cell phone use

March 23, 2018


Cell phones are incredibly useful for a whole host of reasons. Most people could not imagine working or even getting through a typical day without them, but there’s a dark side to this tech. There are, as Tristan Harris said …

Categorized: Professionalism

Cropped shot of a group of businesspeople in the office applauding a colleague after a successful group meeting

Productivity, Part Two: Employee Empowerment

August 23, 2017


Last month we looked at how employee satisfaction can lead to increased productivity. This month we look at the importance of the power of choice.   Numerous studies show that empowering your employees can lead to higher productivity, so let’s …

Categorized: Professionalism

Job applicant having an interview.Group of business people having job interview with young woman.

Better questions to ask a job candidate

July 19, 2017


Job interviews can be truly enlightening for an employer—if they’re done right. Too often, employers find themselves asking the same old tired questions (“what’s your greatest weakness?”), leading to the same old tired answers (“if anything I work too hard”), …

Categorized: Professionalism