Portrait of successful young businesswoman speaking in front of audience at conference, making presentation to colleagues

How to deal with resistance to change

December 27, 2017

Some employees embrace change. They can see the potential for improvement in any plan, and they actively work toward implementation. However, every organization has a few individuals who resist change and voice their objection. As a manager, how do you …

Tagged: communication

Cropped shot of a group of businesspeople in the office applauding a colleague after a successful group meeting

Productivity, Part Two: Employee Empowerment

August 23, 2017

Last month we looked at how employee satisfaction can lead to increased productivity. This month we look at the importance of the power of choice.   Numerous studies show that empowering your employees can lead to higher productivity, so let’s …

Tagged: communication

Young businesswoman giving presentation on future plans to her colleagues at office

Changing minds, Part One: Changing others’ minds

May 24, 2017

We’ve all been there. You’re in a meeting and you’ve put forth an idea or a suggestion. You’ve done your research. You know your stuff. And yet, someone still objects. They don’t like your idea and have a different approach. …

Tagged: communication

Hit the buzzer!

Service at the touch of a button

April 26, 2017

Facility services provider ISS Sweden recently won an award for an innovative and incredibly simple concept. The company installed a button called “Presto” on their coffeemakers. If a coffee machine needs service, the customer can simply press this button to …

Tagged: communication

Download progress bar. Download Files Information Technology Sharing Concept.

Tagged: communication

How to run better meetings

Tips to Run Better Meetings

March 10, 2016

Employees and managers alike loath meetings, often complaining that meetings get in the way of actual work. Sometimes, however, meetings are essential to getting the job done. Here are some tips on how to run fewer and better meetings.

Tagged: communication

Facilities Managers: How Effectively Do You Communicate

Facilities Managers: How Effectively Do You Communicate?

April 28, 2015

Precision of communication is important, more important than ever, in our era of hair trigger balances, when a false or misunderstood word may create as much disaster as a sudden thoughtless act. James Thurber No doubt, managing change and growing …

Tagged: communication

Construction-Project

Establishing Ownership of Your Construction Project

February 23, 2012

Construction projects require an incredible amount of resources. Money, labor, design, equipment and other costs must factor into the overall project budget and certification timeline. Selecting construction leaders carefully and correctly will help ensure that your project stays on task, …

Tagged: communication