Young businesswoman giving presentation on future plans to her colleagues at office

Changing minds, Part One: Changing others’ minds

May 24, 2017


We’ve all been there. You’re in a meeting and you’ve put forth an idea or a suggestion. You’ve done your research. You know your stuff. And yet, someone still objects. They don’t like your idea and have a different approach. …

Tagged: communication

Hit the buzzer!

Service at the touch of a button

April 26, 2017


Facility services provider ISS Sweden recently won an award for an innovative and incredibly simple concept. The company installed a button called “Presto” on their coffeemakers. If a coffee machine needs service, the customer can simply press this button to …

Tagged: communication

Download progress bar. Download Files Information Technology Sharing Concept.

Tagged: communication

How to run better meetings

Tips to Run Better Meetings

March 10, 2016


Employees and managers alike loath meetings, often complaining that meetings get in the way of actual work. Sometimes, however, meetings are essential to getting the job done. Here are some tips on how to run fewer and better meetings.

Tagged: communication

Facilities Managers: How Effectively Do You Communicate

Facilities Managers: How Effectively Do You Communicate?

April 28, 2015


Precision of communication is important, more important than ever, in our era of hair trigger balances, when a false or misunderstood word may create as much disaster as a sudden thoughtless act. James Thurber No doubt, managing change and growing …

Tagged: communication

Construction-Project

Establishing Ownership of Your Construction Project

February 23, 2012


Construction projects require an incredible amount of resources. Money, labor, design, equipment and other costs must factor into the overall project budget and certification timeline. Selecting construction leaders carefully and correctly will help ensure that your project stays on task, …

Tagged: communication