Every facility employs people of multiple generations; from the “Silents” to the “Baby Boomers” to Generations “X” and “Y.” There are several principles of generational differences and, in order to overcome these, it is important to understand them. Many of …
“A mentor is someone who sees more talent and ability within you, than you see in yourself, and helps bring it out of you.” – Bob Proctor Mentoring is an important aspect of facility management. For many years, it has …
Facility projects are a large undertaking. They require a detailed plan, a skilled staff and a knowledgeable project manager. To ensure that your next project is a success, remember and implement these four straightforward tips. Visualize the bigger picture. Like …
In health care, as in any industry, change is inevitable. Shifts in policy, new programs, infectious diseases and government mandates necessitate annual changes in day-to-day hospital processes; meanwhile fluctuating budgets and regulations drive shifts in staff and leadership. The way …
Some employees embrace change. They can see the potential for improvement in any plan, and they actively work toward implementation. However, every organization has a few individuals who resist change and voice their objection. As a manager, how do you …
Last month we looked at how employee satisfaction can lead to increased productivity. This month we look at the importance of the power of choice. Numerous studies show that empowering your employees can lead to higher productivity, so let’s …
We’ve all been there. You’re in a meeting and you’ve put forth an idea or a suggestion. You’ve done your research. You know your stuff. And yet, someone still objects. They don’t like your idea and have a different approach. …
Facility services provider ISS Sweden recently won an award for an innovative and incredibly simple concept. The company installed a button called “Presto” on their coffeemakers. If a coffee machine needs service, the customer can simply press this button to …
Whenever you’re installing new software, or even a new toolbar on your browser, you need to be careful that you’re not also installing other programs as well. During the installation process, you may have noticed the wizard asking if …
Employees and managers alike loath meetings, often complaining that meetings get in the way of actual work. Sometimes, however, meetings are essential to getting the job done. Here are some tips on how to run fewer and better meetings.